Born to Perform
Born To Perform is my flagship programme available as a 4 to 6 day training programme aimed at supporting your team to perform at the highest level.
For most people, emotional intelligence is more important than one’s intelligence (IQ) in attaining success in their lives and careers.
As individuals our success and the success of the profession today depend on our ability to read other people’s signals and react appropriately to them.
“Your Emotional Intelligence is the level of your ability to understand other people, what motivates them and how to work cooperatively with them,” says Howard Gardner, the influential Harvard theorist. Five major categories of emotional intelligence skills are recognized by researchers in this area. (All are covered in this course).
Therefore, each one of us must develop the mature emotional intelligence skills required to better understand, empathize and negotiate with other people — particularly as the economy has become more global. Otherwise, success will elude us in our lives and careers.
This course will provide you with 3 key areas of success
Emotional Intelligence
- Connect with people of all personality types
- Build networks and relationships
- Build a positive team culture
- Become role models and inspire others
- Turn contacts into trusted valued customers
- How to nurture relationships and build trust
Emotional Resilience
- Increase confidence and performance
- Inspire staff to achieve more
- Decrease sick leave and mental health issues
- Slow staff turn over
- Understand what stops you from achieving your goals
- Learn what the brain needs to ensure success
Business Development
- Explore company mission, vales and brand
- Increase your customer base
- Become better at time management
- Plan for the future
- Be a stronger sales team
- Learn how to plan for the future
- Learn how to problem solve for all situations
Course Feedback
“Brilliant course. Extremely informative, on both a professional and personal development level. Each session was well thought out, engaging, creative and exceptionally delivered by Andy. I have been provided with the tools to better myself in all aspects and plan to keep using my newfound skills to better my future.” STS uk
Day 1: self Awareness
Purpose:
To give the big picture
Introducing the power of culture in an organisation
Explain about the left and right brain and why we need to keep work fun and challenging
How to break the Ice
Purpose:
To Show how to break down barriers of shyness and awkwardness
To show how to form new friendships
To show how to build confidence for improved performance
10 habits of a Successful person
Purpose:
To learn the 10 success habits of self- improvement
To learn to use this as a coaching tool for future clients
To identify personal strengths and weaknesses
Star Fish story
Purpose:
How to make a difference through caching
Why people make a positive or negative difference
How to make people remember you forever
GROW Model
Purpose
How the left and right brain help to solve problems
To give clarity with strong action plans
Why the GROW model is used succesfully around the world
Maslow the Hierarchy of needs
Purpose:
Understanding why people underperform and are not motivated
Understand peoples circumstances change and you need to understand this to adapt and support
A coaching model for society, business and all life’s other problems
Day 2: Social Skills
offerers a choice of 3 versions, or add any of them to your sessions and turn the training into a 5 or 6 day programme
Whether you like it or not, we are all in sales in a modern business. Sales and networking skills are vital for us all but many of us shy away from doing what is needed. Learn the processes involved in the sales cycle or the top proceses to make your networking more effective.
For many businesses its along time since they revisited their business plan, values and mission, getting everyone onvolved in the refresh of this is vital, so time to start doing what is needed, not what you want to do
version 1
networking
introduction to networking and the history of networking
Connecting with new people
Purpose:
Why relationships break down
How to network effectively
How to pass an interview, win a tender
Solve people’s problems
Personality Types
Purpose:
Understand the different personality types
Identify your own style and that of others
Why you need to be personally flexible
The 60 second pitch
Purpose:
To understand the importance of a great pitch and what should be included
Build the confidence to be able to use this pitch at will
Body Language
Purpose:
To understand the importance of your body language, what does it say about you?
How to read other people
How to have the confidence to join in conversations and invite other in too
Day 2
Version 2 Sales and how to turn contacts into customers and close the deal
Introduction to Sales
Purpose:
To look at the key skills needed for selling and review your own performance.
This is a tool to monitor your progress as you learn new skills and develop your approach
How to turn contacts in to customers
Prospecting
Purpose:
Learn the need to prospect for customers,
Create your sales funnel
Understand where to find clients
The Relationship Expert
Purpose:
Learn how understanding people and support people and how this will make them want to buy from you
Doctor of Sales
Purpose:
Learn the key skill of listening to your client and then offering a tailored made solution to their problem.
This is the key to ensuring you get a big sale
How to influence people:
Learn the secrets to how top sales people influence us to buy their product and how you can do it too
How to close the deal
The Sales Pitch
Purpose:
Learn how to make a great presentation using the classic AIDA technique
How to plan a presentation,
How to overcome objections and how to get them to say yes
The Close
Purpose:
Learn 7 classic closing techniques to enable you to close any deal effectively
Version 3 how to reinvent your business, strategic and business planning
Sigmoid curve
Business planning tool to identify where the business is right now
Key principle of business
How to beat decline
7 questions for key strategic planning
Business planning tool to beat decline
What business are you really in
Develop plans to be in the top 20%
Implement change
What stops you from achieving?
Constraints
Learn that if you do not keep learning you will stagnate
Supervision tool to identify training needs
Team building and managing tool
The Business Core
Vision, mission, values
Tool to build a 5 yr. business plan
Tool to create your mission statement
Tool to create your values and how to use to inspire and include staff in decision making process
Effective leadership tool communicating your vision
Strategic Planning
Tool for 7 principles for team success
Tool for leadership and building high performance
Tool to learn about self-discipline and control
7 principles for project management / key focus
Key behaviours of leaders
Emotional behaviours of leaders
Learn the science of success for leadership
Become a role model to others
Talent management and coaching tool
Day 3:Social skills and Empathy
“Choosing the wrong communication approach to a client is dangerous” – there are simple tactics that can be introduced to help develop trust, proving credibility, reliability, empathy and minimising any hint of self-interest. Making the other person feel important is key and the secret to this is listening
7 ways to failure
Purpose:
Improve family and career relationships
Stop bad feelings and rejection in the minds of other people
Come out of denial and admit improvement is needed in listening habits
Use your Emotional Intelligence to enhance your communication skills
Purpose:
Build self-esteem and self-worth in others
Practice the 10 qualities of white magic to change for excellent communication
How to make people feel important
Negotiation
Purpose:
To learn the skills of negotiation
Learn how to get a win win deal every time
Build confidence in sales techniques
Dealing with Difficult People
Purpose:
How to deal with bullies and difficult people
How to diffuse difficult situations and deal with complaints
Day 4: Motivation and Self Regulation
“you were born to perform” – Get your team out of their comfort zone and setting personal goals, become responsible for your own success
Purpose:
To build a new culture in the team and empower individuals to become stronger and successful
To understand the self-belief system
How destructive criticism ruins lives
Build a new belief system using the self-concept principle
Richards Story
Purpose:
Understand you have to take risks to succeed
Understand if you stay in your comfort zone you will have regrets
The Growth Mind set Programme
Purpose:
Understand the negative and positives of the clean slate
Identify throw away behaviour
Learn how other people programme your thinking and activities
Build your Emotional Resilience
Purpose:
Inspire to be a better person
Commit to duplicate role model behaviours
Begin the habits of chosen role models
Time to change
Purpose:
Change to a positive image of yourself
Understand how the brain programmes activities once it sees pictures
The power of visualisation
Build your emotional Resilience
Purpose:
The cause of low self-esteem, low self-worth and low self confidence
Understanding auto and hetero suggestive conditioning affirmations
The strength and weakness of positive and negative thoughts and how the immune system reacts
Goals
Purpose:
Understand how goal setting inspires the brain
Set new goals for your life
Values
Purpose:
Coach each other on values
Values help us make decisions
Values develop personalities
Brand you
Purpose:
Understand what is your brand and what it says about you
Make positive changes to your brand
How to reinvent you and your Business
More of, less of, stop doing, start doing
Purpose:
To begin to explore what happens now
Set an action plan for future success
- Everyone comes away with a New Directions Born to Perform Programme Certificate and the skills and confidence to raise their game to the next level
“Brilliant course. Extremely informative on both a professional and personal development level. Each session was well thought out, engaging, creative and exceptionally delivered by Andy. I have been provided with the tools to better myself in all aspects and plan to keep using my newfound skills to better my future. Thank you very much Andy.”
Kate Birkbeck- Kniveton STS UK
How to Book?
This programme is open to all businesses as an in house training programme for up to 10 staff at a time.
We are totally flexible in our approach and can work to suit your needs on delivery times and venues
To book your course or talk in more detail call Andy now
Tel: 07960888001, Mail: andyguile@askandyguile.co.uk